FQA
Find answers to common questions about our products and services
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Delivery times vary based on location. All orders are shipped through Royal Mail, a fast and trusted postal service. UK • Free or £2.99 (depending on your delivery option) • Estimated arrival: 1–5 working days Europe • £6 delivery fee • Estimated arrival: 3-7 working days Rest of World • £7 delivery fee • Estimated arrival: 5-7 working days We ship worldwide. Delivery outside the UK may take slightly longer depending on customs processing. JOIN DISCORD TO SEE ALL OUR JOIN
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Yes, we do offer refunds and returns depending on the situation. If there is any issue with your order, simply contact our support team and we will review it immediately. We always aim to resolve problems quickly and fairly.
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As soon as your order is placed, you will instantly receive a confirmation email. Shortly after, you will be sent a tracking code directly to your inbox. You can use this to follow your order step-by-step from dispatch to delivery.
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Yes, we ship to every country worldwide. Delivery times outside the UK may vary depending on your local customs process.